Find answers to common questions, learn how to get the most out of Souti, or reach our team directly — we usually reply within a few days.
support@souti.ca
1–3 business days
Arabic & English
Tap a question to see the answer.
Souti is a one-time purchase app. Once you buy it, it stays on your device with no recurring fees.
No. Souti works offline once installed. You only need internet for downloading the app or updating it.
Yes. You can upload custom photos, record your own voice, and personalize icons for your child. This makes communication more natural and meaningful.
Souti is designed for non-verbal or minimally verbal children, children with autism, early learners, speech-delayed children, and parents and therapists using ABA or communication-based programs.
Yes. Souti can be used during ABA sessions, in classroom settings, at home with parents, and as a reinforcement or manding tool. It supports structured communication learning.
Yes. Souti supports both Arabic and English, making it suitable for bilingual families.
Yes. All content (photos and recordings) stays on your device. Souti does not sell or share personal data.
No. The design is simple, soft, and child-friendly, helping reduce sensory overload.
Yes. Souti is designed to be intuitive for both therapists and parents.
Include these details in your message so we can find the issue right away.
e.g. iPad Pro 11-inch
Settings › General › About
Shown inside Souti's Settings
Screen recordings help even more
Send us a message describing what's happening and we'll get back to you within 1–3 business days.
Email support@souti.ca